Question 1

How do I book an activity or excursion?

Accepted Answer

Book directly on the website using the booking form on any activity page, or send us a WhatsApp message with the activity name, your preferred date, and the number of people. We confirm within a few hours and handle the rest.

Question 2

Do I pay now or on arrival?

Accepted Answer

Cash on arrival is our default — you pay nothing until you show up. No card or deposit is required to confirm most bookings. Online payment options may also be available at checkout.

Question 3

Can I cancel or change my booking?

Accepted Answer

Yes. Cancellation is free up to 24 hours before your activity. Send us a WhatsApp message and we will reschedule or cancel at no charge.

Question 4

Is hotel pickup included?

Accepted Answer

Hotel pickup is available for most activities, either included or as an add-on. Mention your hotel or riad when booking and we will arrange pickup from your accommodation in Agadir.

Question 5

What languages do your guides speak?

Accepted Answer

Our guides and support team speak English, French, Arabic, and Spanish. Let us know your preferred language when booking.

Question 6

Which currencies can I pay with?

Accepted Answer

Prices are listed in euros, and you can pay cash in euros or Moroccan dirhams at the equivalent rate. The website can also display approximate prices in other currencies.

Question 7

Are your activities suitable for children?

Accepted Answer

Many of our experiences are family-friendly, including camel rides, boat trips, and day trips. Children aged 2–12 usually get reduced pricing, and infants under 2 join free. Check each activity page or ask us for age recommendations.

Question 8

Do you organise private tours or group bookings?

Accepted Answer

Yes. Most excursions can be arranged as private tours, and we regularly handle groups of all sizes. Contact us on WhatsApp with your group size and dates for a tailored quote.

Question 9

Do you provide airport transfers?

Accepted Answer

Yes — private transfers from Agadir Airport to your hotel, and long-distance routes to Taghazout, Marrakech, Essaouira, Casablanca and more. Available 24/7 with fixed prices per vehicle.

Question 10

What should I bring on a day trip?

Accepted Answer

Comfortable shoes, sunscreen, a hat, and a light jacket for the evening. For coastal and desert trips bring swimwear and a towel where relevant — each activity page lists what is included and any specific recommendations.

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